Refund policy
At ALPHA Hats, we focus on providing exclusive, high-quality products. Due to the limited nature of our releases, we adhere to the following policy:
- Returns are accepted only within 7 calendar days of delivery.
- The product must be brand new, unused, and unopened.
- It must include its original box, certificate of authenticity, tags, and original packaging in perfect condition.
- The security seal must not be broken.
Once the product has been opened, the seal removed, or the item used, it will no longer be eligible for a return.
ALPHA Hats reserves the right to reject returns that do not meet these requirements.